Return Policy

If purchased from the WeMuv website, WeMuv will exchange or refund the purchase of your pedometer within 30 days of product shipment if the following conditions are met:

• The pedometer packaging is unopened
• The online account has not been activated
• You have your order receipt

Pedometers purchased from a retail outlet or online ecommerce outlet must be returned to place of purchase.

Exemptions to WeMuv return policy for pedometers include:

• Not-for-resale or free-of-charge product
• Product purchased from an online auction site or from an individual
• Pedometers or versions of pedometers that WeMuv no longer distributes or supports

This return policy applies only to pedometers; sales of membership subscriptions are final.

Warranty

WeMuv will accept returns of pedometers based on a 90 day limited warranty. The 90 day limited warranty does not cover defects, malfunctions, or failures caused by misuse, unauthorized repairs, modifications or accidental damage. The warranty does not apply to batteries or damage to the product caused by the use of faulty batteries.

Returning a WeMuv Pedometer

To return a pedometer purchased directly from WeMuv, select Contact Customer Support in the Help section of our website. Please provide the following information:

• Your order receipt
• Your contact information
• The reason for the return

A WeMuv representative will provide you with instructions on returning your pedometer.